Shipping Info

FREE DOMESTIC SHIPPING ON ORDERS OVER $109.99! Only online orders $109.99+ (after discount before tax) inside the US & EU & UK & Middle East are valid for free shipping. Free shipping will be an option when selecting your shipping method, with a valid purchase. Free shipping valid for most of the 48 continuous U.S. States, No Guam, U.S. Virgin Islands, Puerto Rico, Hawaii, Alaska and APO/DPO/FPO/Other U.S Military Addresses.

INTERNATIONAL: 
We also offer international. Orders placed with international shipping will be emailed.

ORDERS: 
All orders have a processing time of 24 to 72 business hours. However, most orders will be shipped within 48 hours. If your order is under review, you will be contacted within the same day.

Please Note:
We do not process orders on weekends and all Federal holidays! Your order will continue processing the following business day.

Damaged
File issues for damaged items with photos of the package and item (required) and no later than 15 days from when it was marked delivered.

What if my order never arrives or is stolen?
To protect your order against loss or theft, add Route package protection at checkout.
When you add Route Protect, you can easily file an issue for a lost, stolen, or damaged package. When you file an issue, it will be reviewed for approval for a reorder or refund within 3 business days.

What if my order is damaged?
If your order has defects or you suspect it was damaged during manufacturing, please reach out to us at 15729871527@163.com and we will be happy to work with you to remedy the situation.

How do I file a shipping issue for my lost, stolen or damaged order?
DAMAGED PACKAGE DURING TRANSIT: If your package arrives to you and your goods are damaged, immediately take a picture of the items and the invoice included in your package. To better accommodate you; please send our Customer Support Team an email with the pictures of the package included and we will reorder the damaged items for you.